We understand that our affordable rates for professional design services may seem too good to be true, but rest assured, our primary goal is to support nonprofit organizations in the most cost-effective way possible. While we may occasionally need to adjust our rates to maintain a balance between high-quality service and accessibility, we remain committed to providing outstanding value for our clients. Additionally, we offer a month-to-month agreement, allowing you the flexibility to cancel at any time should you feel our services no longer meet your needs.

Our unlimited model allows you to submit as many requests and revisions as needed, all for a fixed monthly fee. We work on one request at a time.

There is no limit to the number of requests you can make with your membership. We work on one request at a time.

Hiring a full-time designer can be expensive and may not be the most efficient option for a nonprofit organization. You’ll have access to a diverse team of experienced web and graphic designers, ensuring your requests are handled quickly and professionally. Our monthly membership model is cost-effective and flexible, allowing you to allocate resources to other vital areas of your organization.

It’s up to you! Each version offers team collaboration, the ability to modify requested designs, and seamless sharing to social media platforms or publication partners. However, if you would like to swap out our photos with Canva photos, you’ll need the Pro version to access those.

Canva Design members will get a Canva share link to accept and save the editable design in their account. DesignPlus members can opt for their preferred file format or a Canva share link, both accessible via our client portal.

We’ll send you a Canva share link in the client portal. Use this link to save the design in your Canva account, where you can then make any necessary changes.

To request additional changes beyond what you’ve already done in your Canva account, submit your revisions through the client portal as usual, including the updated Canva link. Our designers cannot track comments in your Canva account or access the design once it’s been sent to you.

Our team strives to provide a quick turnaround time for all design requests. Typically, you can expect your requests to be completed within 2-4 business days, depending on the complexity and scope of the task.

To submit a request, simply log into our user-friendly client portal and submit a new task with a detailed description of your needs. Your dedicated account manager will review your request and get started as soon as possible.

We’re committed to your satisfaction. If you’re not satisfied with a design, you can request revisions until the final product meets your expectations. Our team is dedicated to creating designs that align with your organization’s branding and messaging.

Depending on your membership package, we use Canva, Adobe Creative Cloud, and Figma.

We love this question! While nobody knows everything about the vast digital landscape, we strive to support your nonprofit’s digital growth. If you need assistance, we’ll help you figure out the best approach, even if it means suggesting another service provider. Our ultimate goal is to be professionals who help organizations do meaningful work. Book a demo today.